Activision Blizzard Refund Policy on Black Ops 4
Since its launch, the game, Call of Duty: Black Ops Cold War has seen a ton of issues. And it's not ending. Recently, players are complaining about getting the error code BLZBNTBGS000003F8 during the gameplay and it makes the game unplayable. In this post, we'll dive into troubleshooting it and hopefully help you get rid of this error code.
Try these fixes
- Allow your game through firewall
- Flush your DNS cache
- Switch to Google DNS
- Switch to wired connection
- Update your network adapter driver
- Delete the Battle.net cache folder
- Link your Activision and Blizzard accounts
- Terminate programs running in the background
- Reset network settings
Fix 1: Allow your game through firewall
The Windows Firewall is designed to help keep unauthorized users from accessing files and resources on your computer. But there are circumstances that it fails to trust your applications and thus won't give them access to the internet. In this case, you need to turn off Windows Defender Firewall:
1) Press the Windows logo key to open the Start menu. Type windows firewall. Then click Windows Defender Firewall from the results.
2) On the left side of the screen, select Allow an app through Windows Defender Firewall.
3) Now you need to scroll down until you can findCall of Duty: Black Ops Cold War. And also make sure it's ticked for Private and Public.
If your game isn't on the list, it means it doesn't have access to the internet. If that's your case, take these steps:
1) Click onChange settings > Allow another app….
Then browse for our game and follow the instructions to allow your game through the firewall. If you are not sure where your game is installed, take these steps:
- Open BLIZZARD.
- Click onGAMES and head toCall of Duty: BOCW. Click onOptions > Show in Explorer. Then you'll be brought to your game's installation directory.
Open the folderCall of Duty Black Ops Cold War. Then you'll findBlackOpsColdWar.exe.
Once done, try and launch your game to check if you still get the error message. If the issue persists, proceed to the next fix.
Fix 2: Flush your DNS cache
Your computer's DNS cache stores the information of sites you've visited before to speed up your internet experience. But there's a possibility that something goes wrong with the cache. As one quick fix to check if the internet is working, clearing the DNS cache on a regular basis can remove all the entries and deletes any invalid records. Here's how you can do this:
1) Press theWindows logo key to open the Start menu. Type cmd. Right-click Command Prompt from the results and select Run as administrator.
2) In the Command Prompt window that appears, type the following command and then press Enter.
ipconfig /flushdns
If successful, the Command Prompt will report back with "Successfully flushed the DNS Resolver Cache."
Once done, restart your computer and launch your game to check if it works.
Fix 3: Switch to Google DNS
Sometimes your ISP-supplied DNS server might be slow or not properly configured for caching, which can slow your connection. To fix it, you need to change your DNS server. The recommended one is Google DNS, which provides more reliability and increased performance and faster query. Follow the steps below to switch to Google DNS:
1) On your keyboard, press theWindows logo key andR at the same time to open the Run dialog box.
2) Typecontrol and then pressEnter on your keyboard to open the Control Panel.
3) ClickNetwork and Internet. (Note: make sure you view the Control Panel by Category.)
4) ClickNetwork and Sharing Center.
5) Click on your Connections, whether it's Ethernet, Wi-Fi, or others.
6) ClickProperties.
7) Double-click Internet Protocol Version 4 (TCP /IPv4).
8) Enable the box associated with Use the following DNS server address: toggle. Then set 8.8.8.8 as the Preferred DNS Server and 8.8.4.4 as the Alternate DNS server.
Once done, simply click OK to save the changes, then restart your computer to allow these new changes to be implemented.
Fix 4: Switch to wired connection
If you're using Wi-Fi or wireless connection on your PC, it's time for you to see if a wired connection will help you get rid of the error code. To do that, use a LAN cable to connect your device to the router and restart the game to check if it resolves your issue.
If you're already using a wired connection, try to restart your devices and you may need to invest in a brand new cable. And when you're playing the game, do not use any other device connected to the same network. Also, terminate bandwidth intensive tasks such as YouTube and other video streaming services.
Fix 5: Update your network adapter driver
The error occurs due to a problem with the connection. Your outdated network adapter driver can be the culprit and make your game unplayable. To fix it, you're supposed to update your network adapter driver, especially if you can't remember when was the last time you updated it.
You can manually update your network adapter driver by going to the manufacturer's official website to download and install the correct network driver for your system.
OR
You can do it automatically withDriver Easy. It will automatically recognize your system and find the correct driver for it. You don't need to know exactly what system your computer is running or risk downloading and installing the wrong driver.
Here's how it works:
1) Download and install Driver Easy.
2) Run Driver Easy and click theScan Now button. Driver Easy will then scan your computer anddetect any problem drivers.
3) Click theUpdatebutton next to your outdated network adapter driver to automatically download the correct version, then you can manually install it (you can do this with the FREE version).
Or clickUpdate All to automatically download and install the correct version ofall the drivers that are missing or out of date on your system. (This requires thePro version which comes withfull supportand a 30-day money-backguarantee. You'll be prompted to upgrade when you click Update All.)
The Pro version of Driver Easy comes with full technical support. If you need assistance, please contactDriver Easy's support team atsupport@drivereasy.com.
After updating your drivers, restart your computer and launch your game to check if the problem is resolved.
Fix 6: Delete the Battle.net cache folder
A corrupted cache folder can cause connectivity issues with the game Call of Duty: Black Ops Cold War. Deleting the Battle.net cache folder will not affect your game data and may resolve issues caused by outdated files.
1) Close open Blizzard programs.
2) Press Ctrl+Shift+Esc to open the Task Manager.
3) Click the Processes tab. If agent.exe is running or Blizzard Update Agent in Windows 10, right-click it and select End task.
4) Navigate to the folder containing the cache directory:
- On your keyboard, press the Windows logo key and R at the same time to open the Run dialog box. Type %ProgramData% into the Run field and press Enter.
- Simply delete the cache directory located at %ProgramData%\Blizzard Entertainment\Battle.net\" and it should fix the issue.
Fix 7: Link your Activision and Blizzard accounts
If you haven't linked your Activision and Blizzard accounts, you may be more likely to receive the error code. So to eradicate it, follow the steps below to link your accounts:
1) Head across to activision.com.
2) In the top right, clickLOGIN.
Then you'll be redirected to the login page. Now simply enter your details.
2) Once you're logged in, clickPROFILEin the top right.
3) If you haven't linked with Battle.net Account, simply click on it and follow the on-screen instructions to link your account.
After you've done these, you should be able to play your game.
Fix 8: Terminate programs running in the background
Ideally, we suggest you close programs that may be using the internet. It's also a great way to make sure that no third-party programs are interfering with your game. Here are the steps you can follow:
1) On your keyboard, press theWindows logo key andR at the same time to open the Run dialog box.
2) Type msconfig and press Enter.
3) Go to the Services tab. Check Hide all Microsoft services and click Disable all.
4) Now go to the Startup tab and click Open Task Manager.
5) Under the Startup tab, disable one task at a time (Right-click on each and select Disable.) Once done, restart your computer.
Fix 9: Reset network settings
If your troubleshooting efforts have failed, you can try and reset your network. By resetting your network, Windows will forget your Ethernet network, along with all your Wi-Fi networks and passwords. This is a way to troubleshoot your connection and reset your network devices back to the default settings. Here's how you can do this:
1) Press the Windows logo key to open the Start menu. Type network reset and then click Network reset from the results.
2) Click Reset now.
When asked to confirm the network reset, click Yes.
It will then initiate the reset process and restart your computer.
So these are the possible solutions to the error code BLZBNTBGS000003F8 in Call of Duty: Black Ops Cold War. Hopefully, they help you get your game back to a playable state. If you have any ideas or questions, please leave us a comment below.
Activision Blizzard Refund Policy on Black Ops 4
Source: https://www.drivereasy.com/knowledge/solved-error-blzbntbgs000003f8-in-black-ops-cold-war/